Privacy Policy

This Privacy Policy applies to the activities of Mitsubishi Heavy Industries Australia, Pty. Ltd.(ACN 089 365 300) ("MHIAU"). MHIAU's Privacy Policy is intended to represent industry best practice and comply fully with the Privacy Act 1988.
MHIAU recognizes that all personal information managed and used in its business activities must be handled and protected with the utmost care. Therefore, in addition to anything else provided in this Privacy Policy, MHIAU will adhere to the following:

1.

MHIAU will not acquire any personal information through false or other improper means.

2.

MHIAU will use personal information only to the extent and for the purposes for which it was collected.

3.

MHIAU will endeavor to keep such personal information accurate and up-to-date.

4.

MHIAU will take reasonably necessary and appropriate measures to maintain the security of such personal information.

5.

MHIAU will furnish its employees and contractors handling such personal information with the necessary and appropriate guidance and supervision.

6.

MHIAU will not provide personal information to any third party without the consent of the person involved unless otherwise required by the law.

7.

If MHIAU receives an enquiry from a person about the use or content of personal information relating to that person, it will provide a response in a reasonable time.

8.

If MHIAU receives any complaints regarding the handling of personal information, it will resolve such complaints in a prompt and appropriate manner.

9.

MHIAU will comply with all applicable laws and regulations regarding the handling of personal information.

1. Collecting Information from You

MHIAU will not collect or monitor any personal information about you without your consent. The only personal information we collect is what you tell us about yourself and information about how you use our website, for example by what pages you visit on our site and your IP address. If you contact us, we may keep a record of that contact.
The advantage of giving this information is that it allows us to tailor your experience of our website to your personal interests. Any further collection of your personal information than that explained here will only occur with your consent.

2. Use of Personal Information

MHIAU will acquire and use personal information only as needed for its business performance according to its business purposes. The business purposes for which we may use your personal information include, without limitation, the following:

(1)

To make applications for transactions between MHIAU and its customers and other parties concerned with its businesses; obtain confirmation regarding customers and other parties concerned; review and assess such transactions; execute and manage agreements; and conduct termination and other proceedings following termination of agreements with customers and contractors.

(2)

To issue notices regarding improvement of MHIAU products and services and of associated products and services, and respond to customer inquiries regarding such products and services.

(3)

To respond to inquiries about the products and services provided by parties having business relations with MHIAU.

(4)

To confirm applications for and participation in various exhibitions and seminars, communicate with lecturers, and report on the results of studies and events to the persons involved, and also to provide visitors with access to MHIAU's facilities.

(5)

To make contact with the members of any organizations in which MHIAU is a member, and issue various notices from MHIAU according to the purposes of activity of such organizations.

(6)

To send publications issued by MHIAU to persons who request them, and to distribute e-mails to the applicants for the MHIAU electronic mailing service.

(7)

To communicate and enter into joint contracts with various research institutes based on MHIAU's R&D activities, to which the paragraph (1) above shall apply accordingly; participate in academic societies; make recommendations for prizes awarded by academic societies; and make and manage joint patent applications.

(8)

To communicate with journalists and analysts in publicity activities.

(9)

To receive applications for employment, communicate with and issue the notification of employment to the applicants, and other issues concerning recruitment activities.

(10)

To communicate and conduct transactions with public accountants, attorneys and patent attorneys concerned with the business activities of MHIAU.

(11)

To communicate with the officers, directors, employees or any related persons in the subsidiaries and affiliates of MHIAU in the course of performance of business activities other than those as stated above.

(12)

To issue notices to MHIAU's retired employees and to communicate with the families of MHIAU's employees.

(13)

To exchange necessary information between MHIAU and its cooperative, non-regular, temporary, part-time and student workers in execution of contracts with them and performance of their works.

(14)

To receive personal information provided for any order-based works and to complete such works within MHIAU's scope of business.

(15)

To issue useful notices incidental to the above purposes of use from MHIAU and its group companies.

MHIAU may provide personal information to a third party with the approval of each respective individual, consign the handling of personal information, or share personal information with a MHI group company to the extent that such personal information is required for the business purposes.

3. Possession of Personal Information

MHIAU possesses and will possess personal information including names, addresses, telephone numbers, FAX numbers, e-mail addresses, memberships, departments and titles of its customers, suppliers and other related companies.
If at any time you want to know exactly what personal information we hold about you, you are welcome to access your record by contacting us. Our file of your information will be made available to you within 14 days.
If at any time you wish to change personal information that is inaccurate or out of date, please contact us and we will amend this record. If you wish to have your personal information deleted, please let us know in the same manner as referred to above and we will take all reasonable steps to delete it unless we need to keep it for legal reasons.
MHIAU does not retain any personal information that is not required for business purposes.

4. Personal Information Management

MHIAU will take necessary and appropriate measures to ensure the security of the personal information possessed by it, and will endeavor to maintain the contents of such personal information as accurately and up-to-date as is necessary for its business purposes.
Your information is stored on secure servers that are protected in controlled facilities. We require our employees and data processors to respect the confidentiality of any personal information held by MHIAU. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure, so we cannot give an absolute assurance that the information you provide to us will be secure at all times. MHIAU will not be held responsible for events arising from unauthorised access to your personal information.
Please note also that MHIAU may use overseas facilities to process or back up its information. As a result, we may transfer your personal information to our overseas facilities for storage. However, this does not change any of our commitments to safeguard your privacy.
Personal information which is no longer necessary for business purposes will be disposed of promptly in an appropriate method.

5. Provision of Personal Information to Third Parties

MHIAU will not provide the personal information of any person to any third party without such person's approval, except in the following cases:

(1)

where the work of handling personal information is entrusted, in whole or in part, to any third party to the extent necessary for MHIAU's business purposes, provided that a confidentiality agreement is entered into by and between MHIAU and such entrusted company and that MHIAU provides necessary and appropriate supervision of such entrusted company;

(2)

where MHIAU discloses the personal information with any of its group companies to the extent necessary for business purposes;

(3)

where the assets and operations of MHIAU's business is transferred to another party as a going concern; and

(4)

where such disclosure of personal information to any third party is otherwise authorized under any applicable law or regulation.

When you provide your personal information to us, MHIAU will give you the choice as to whether or not you wish to receive further information about special offers and promotions from third parties. If you indicate that you do not wish to receive these, we will inform the third parties not contact you further for these purposes. Please allow 28 days for your request to be processed.

6. We will not ‘spam’ you

We may contact you at the email or other address that you provide to us in order to:

• - Provide you with updated information about our website; or
• - Provide you with other information about our products and services which you may enjoy.

We will not send you ‘spam’ (promotional information) without first asking you whether you wish to have promotional information sent to you. If you are receiving promotional information about MHIAU and do not wish to receive this information any longer, you may remove your name from our list by contacting us and asking to be removed from our mailing list. Please allow 28 days for this request to be processed.

7. Contact for Personal Information

For information regarding the specific business purposes, the disclosure, correction and suspension of use of the contents of personal information ("enquiries about personal information"), please contact the respective departments of MHIAU to which such personal information was provided.
Where it is unknown which department received the personal information, or where you have any general enquiries regarding MHIAU's process of handling personal information, please contact us.

8. Future changes

From time to time, our policies will be reviewed and may be revised. MHIAU reserves the right to change its Privacy Policy at any time and notify you by posting an updated version of the policy on the Website.
The amended Privacy Policy will apply between us whether or not we have given you specific notice of any change.

9. What to do if you have a problem or question

If MHIAU becomes aware of any ongoing concerns or problems with sites on the Website, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact:
Mitsubishi Heavy Industries Australia, Pty. Ltd.
Level 6, 160 Queen Street, Melbourne, Victoria 3000
Tel.: 03-9670-9799

1. Security in obtaining personal information

Where MHIAU obtains the personal information of an MHIAU customer from the Website, MHIAU may use the Secure Socket Layer (SSL) and other encrypting means to protect the personal information inputted through a communications link. The SSL is a general technology used for security of communications on Webnet, which can encrypt the input data before it is transmitted to Internet and prevent the input data from being intercepted or tapped. If you use any browser that is not compatible with the SSL, you may not be able to access this page from the intranet of your company due to the settings of Firewall or any other software.

2. Collection of Browsing History

The Website may use technology such as access logs or Cookies to acquire your browsing history for your more convenient use of the Website. Additionally, the collected information is used to monitor use of the Website and we use the statistics to assist us in service planning so that we can provide you with a better service.
Access logs include records of user IP addresses and part of the operating environment, but they cannot be used to identify users. You can reject receiving Cookies or indicate a warning when you receive a Cookie by setting your browser accordingly. If you reject receiving a Cookie, you can still use the MHIAU Website, but it may mean that you will not be able to take full advantage of MHIAU's services.

3. Others

MHIAU provides links to websites outside of the MHIAU service. These linked sites are not under the control of MHIAU, and we are not responsible for the conduct of companies linked to our Website. Before disclosing your personal information on any other website, we advise you to examine the Terms and Conditions of those websites.

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